Terms of service
Terms of Service — Core London
Effective Date: May 2026
Welcome to Core London. These Terms of Service (“Terms”) govern your use of our website, products, and services.
Throughout these Terms, “Core London”, “we”, “us”, and “our” refer to Core London.
By accessing or using our website and services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use our Services.
Core London operates exclusively as an online eCommerce business and does not operate a physical retail storefront for customer visits.
SECTION 1 — ELIGIBILITY & ACCOUNT RESPONSIBILITIES
By using our Services, you confirm that:
- You are at least 18 years old, or the age of majority in your jurisdiction
- Any information you provide is accurate, current, and complete
- You are legally authorized to use the payment method provided
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
We reserve the right to suspend or terminate accounts suspected of fraud, abuse, or violation of these Terms.
SECTION 2 — PRODUCTS & PRODUCT INFORMATION
We aim to display our products as accurately as possible. However:
- Product colors and appearance may vary depending on device settings and screen displays
- Product images are for illustrative purposes only
- Packaging or minor product details may differ from displayed images
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities purchased
- Refuse orders at our discretion
All product descriptions and pricing may change without notice.
SECTION 3 — ORDERS & ACCEPTANCE
Placing an order does not guarantee acceptance.
Your order becomes accepted only after:
- Payment has been successfully processed, and
- You receive an order confirmation or dispatch confirmation email
We reserve the right to:
- Refuse or cancel orders
- Limit quantities
- Cancel suspicious or fraudulent transactions
- Correct pricing or listing errors
If an order is canceled after payment, an appropriate refund will be issued.
Orders placed through our website are intended for personal consumer use only and not for resale, redistribution, or commercial export.
SECTION 4 — PRICING, PAYMENTS & TAXES
All prices displayed on corelondonfit.com are shown in the applicable currency at checkout.
Unless otherwise stated:
- Prices may not include customs duties, import taxes, VAT, or local fees
- Customers are responsible for any applicable import charges imposed by their country
We reserve the right to adjust pricing, promotions, and discounts without prior notice.
By submitting payment information, you confirm that:
- You are authorized to use the payment method
- Billing information provided is accurate
- Charges incurred will be honored by your payment provider
SECTION 5 — SHIPPING & DELIVERY
Delivery timeframes are estimates only and are not guaranteed.
Core London is not responsible for delays caused by:
- Couriers or shipping carriers
- Customs clearance
- Weather conditions
- High-demand periods
- Events beyond our reasonable control
Risk of loss and ownership transfer to the customer once the order is handed to the shipping carrier.
Customers are responsible for ensuring shipping details are accurate before completing their order.
SECTION 6 — RETURNS & REFUNDS
All returns and refunds are governed by our Return & Refund Policy.
Please review our Return Policy before making a purchase.
Core London reserves the right to refuse returns that:
- Do not comply with our policy
- Show signs of use or damage
- Are returned without authorization
SECTION 7 — INTELLECTUAL PROPERTY
All content available on our Services, including but not limited to:
- Logos
- Branding
- Images
- Graphics
- Product descriptions
- Videos
- Website design
- Text and content
is owned by or licensed to Core London and protected under applicable intellectual property laws.
You may not:
- Copy
- Reproduce
- Republish
- Sell
- Modify
- Distribute
- Exploit
any part of the Services without prior written permission.
SECTION 8 — THIRD-PARTY SERVICES & LINKS
Our website may contain links to third-party websites or services.
We are not responsible for:
- Third-party content
- Privacy practices
- Transactions made outside our website
- Damages arising from third-party services
Your use of third-party services is entirely at your own risk.
SECTION 9 — SHOPIFY PLATFORM
Shopify powers our online store infrastructure.
However, all purchases made through our store are transactions directly between you and Core London.
Shopify is not responsible for:
- Products sold by Core London
- Shipping or fulfillment
- Refunds or returns
- Product-related claims
SECTION 10 — PRIVACY
Your use of our Services is subject to our Privacy Policy.
By using our website, you acknowledge that personal information may be collected, processed, and stored by Core London and certain trusted third-party providers, including Shopify, payment processors, and logistics partners.
SECTION 11 — USER CONTENT & FEEDBACK
If you submit reviews, comments, feedback, or other content (“Feedback”), you grant Core London a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for commercial and operational purposes.
You agree not to submit content that:
- Is unlawful or misleading
- Violates intellectual property rights
- Contains malware or harmful code
- Is abusive, defamatory, discriminatory, or offensive
We reserve the right to remove content at our discretion.
SECTION 12 — ERRORS & INACCURACIES
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to:
- Product descriptions
- Pricing
- Promotions
- Shipping details
- Availability
We reserve the right to correct errors and cancel affected orders without prior notice.
SECTION 13 — PROHIBITED USES
You agree not to use the Services:
- For unlawful purposes
- To commit fraud
- To violate regulations or laws
- To interfere with website security
- To distribute malicious software
- To scrape or automate unauthorized access to the website
- To infringe intellectual property rights
- To harass, abuse, or harm others
Violation of these Terms may result in immediate suspension or termination of access.
SECTION 14 — DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law:
- Our Services are provided “as is” and “as available”
- We make no guarantees regarding uninterrupted access, accuracy, or error-free operation
- We disclaim all implied warranties, including merchantability, fitness for purpose, and non-infringement
Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.
SECTION 15 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Core London shall not be liable for:
- Indirect or consequential damages
- Loss of profits or revenue
- Loss of data
- Business interruption
- Delays caused by third parties
Our maximum liability relating to any order shall not exceed the amount paid for the relevant product.
Nothing in these Terms limits liability where prohibited by applicable law.
SECTION 16 — INDEMNIFICATION
You agree to indemnify and hold harmless Core London, its affiliates, partners, service providers, and employees from claims, damages, liabilities, and expenses arising from:
- Your breach of these Terms
- Your misuse of the Services
- Your violation of laws or third-party rights
SECTION 17 — GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms or use of the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 18 — CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time.
Updated versions will be posted on this page with a revised effective date.
Continued use of our Services after changes are posted constitutes acceptance of those changes.
SECTION 19 — CONTACT INFORMATION
For questions regarding these Terms, please contact:
Business Name: Core London
Website: corelondonfit.com
Email: support@corelondonfit.com
Core London operates as an online-only eCommerce business and does not maintain a public-facing retail location for customer visits or in-person services.